Gayo Kopi will happily exchange or offer a store credit for any item you are not 100% satisfied with so long as the item is in ‘as new’ condition, packaging is ‘as new’ and goods were purchased 30 days or less prior us receiving the item for exchange. Products must also be accompanied by a copy of the Gayo Kopi purchase invoice or email.
PLEASE CHOOSE CAREFULLY. We do not give refunds simply because you changed your mind. At its absolute discretion, Gayo Kopi may offer a full credit less shipping for a return.
PROOF OF PURCHASE IS REQUIRED AND GOODS AND PACKAGING SHOULD BE IN ORIGINAL CONDITION.
Please note that items showing signs of damage may not be replaced and any item without a current Gayo Kopi invoice will not be accepted. Item must be returned in the same condition as supplied and paperwork and other accessories as originally provided.
Your invoice is your proof of purchase and is required for any warranty claims.
Prices are subject to change without notification.
These policies do not exclude the operation of the Trade Practices Act or the Fair Trading Act.